Our intake process can be performed through a secure online portal to allow flexibility with your schedule and give you comfort filling it out from your home or office. This process continues to build a relationship with our patients as we maintain transparency and provide all the information necessary to give our patients clarity of what their healthcare will entail.


A member of our front office will give you an appointment-reminder call the day before your first appointment. When you check in, our front office will spend 30 minutes doing the following:

  • Review insurance benefits so that you understand what your plan will cover; Discuss deductibles, copays and coinsurances
  • Insurance card
  • Discuss out of pocket expenses to help you develop a payment structure that best suits your needs
  • Review your specific demographic information to make sure your claims are filed correctly without errors or delays
  • Obtain medical history so the Doctor of Physical Therapy is prepared to meet your needs

Items you will need to facilitate your care:

  • Photo ID
  • Insurance card
  • List of medications you are taking
  • List of allergies, if any
  • List of prior doctors
  • Any pertinent records from your previous doctor
  • List of any questions or concerns

Our Patient Intake Form is still available in paper form to fill out and send to the clinic in advance: ENG l SPA

Your physical therapist is like a body detective and will spend 60 minutes to figure out the root of your problem by performing a variety of tests. We take a little longer to do the evaluation because, as much as we’d like the solution to be a quick fix, it rarely is. Our goal is to understand your symptoms fully so we can start the proper treatment plan. The following is the process your physical therapist will engage in during your visit:

  • Listen to your full story and ask questions to understand your medical history; This usually takes 20-25 minutes
  • Perform multiple tests to determine what’s causing your pain/problem; This usually takes 20-25 minutes
  • Provide education regarding exactly what’s causing your problem and what needs to be done; This usually takes 5 minutes
  • Treatment – This usually takes 10-15 minutes

As a service, we provide athlete health outreach for the local school districts. If you are an athlete needing to notify us of a possible injury please use the form link below:

Athlete Injury Form

Other forms that might be required:

View also our frequently asked questions. If you have any questions or concerns before your visit, please call us at 620-271-0700.